Data protection

When it comes to quality, whether it's the freshest salad greens or the perfect cake, it’s all about the details. Getting everything just right is why customers across the world trust M&S to make every moment special.

We believe the most important details, though, are yours – and to keep the information you share with us as safe as possible, we’ve updated our privacy policy in line with the requirements set out by General Data Protection Regulation.

We’ll use the details you share with us to communicate with you about the following:

  • Special little treats We’ll bring you the latest offers to help you get the best value
  • Things you'll love Getting to know you means we can inspire you with things we think you’ll like
  • Shop your way How you shop helps us tailor our app to better suit you
  • A smooth service In order to make certain services available to you, we may need to share your personal data with some of our service partners, all of whom meet the same high standards when it comes to customer data privacy
  • Looking after you So you can shop with confidence, we use information to confirm your identity and help protect you against fraud

Here to help

Should you need assistance, our customer service team will be able to access your information to speed up the process. Please get in touch with us by sending an email to